Position Objective:
The Front of House Manager reports directly to the General Manager, overseeing the day to
day operations of Fescues front of house, ensuring first class service for our guests. Providing
prompt, attentive and always professional service within a relaxed, yet professional
atmosphere. Communicate core values, code of conduct and lead by example.
Position Responsibilities:
- Staff recruitment, training, scheduling and management, approving timesheets – building and leading a strong Food and Beverage team;
- Menu design, costing and portion control;
- Creating a quality experience for our customers in all aspects;
- Overseeing of applicable food and liquor ordering and inventory;
- Cashout auditing and management;
- Ensuring the cleanliness of the restaurant areas and that the policies and guidelines of the Department of Health are adhered to;
- Reviewing of monthly profit and loss statements and preparation of an action plan for any necessary changes and improvements;
- Establishing and implementation of all policies and procedures for the Food and Beverage department;
- Development and implementation of a marketing plan with the assistance of the Sales and Marketing department;
- Wedding Coordination including:
o Establishing contact with all seasonal wedding couples/planners, providing menus and organizing/facilitating food tastings and site meetings;
o Spearheading day of operations for wedding events including set-up, staffing, serving/bartending and take down;
- In-house tournaments, private and other special F & B events including:
o Liaising with Senior Management team to ensure all aspects of event operation is covered and F & B preparation is sufficient;
o Spearheading day of F & B operations including set-up, staffing, serving/bartending and take down;
- Serving/bartending on shift as needed
- Liaising with Head/Sous Chef to ensure overall smooth operation of Fescues
- Attending and participating in weekly/bi-weekly Management meetings
