We are looking for 2 new staff members for part-time positions until mid-September.
Please be aware that no staff accommodation available.
Applicants already living in the Bow Valley area will be given preference.
JOB DESCRIPTION
Provide exceptional customized trip planning and customer service to visitors travelling to Alberta.
Proactively promote attractions, events, experiences, and destinations across the province, including assisting travelers with booking accommodations and activities.
Encourage visitors to do more and extend their length of stay in Alberta by matching their interests and needs to Alberta’s attractions, experiences, and destinations.
Distribute information and essential travel tips.
Complete administrative tasks such as preparing reports, and collecting and entering visitor statistics.
QUALIFICATIONS
Visitor Information Centre staff must be proactive and able to recall/search Alberta information quickly and be comfortable dealing with people. Having well-honed listening and questioning skills is essential, in order to establish credibility in your interactions with travelers.
All candidates must have a high school education and at least one year of customer service experience. Preference will be given to candidates with some post-secondary education in tourism, hospitality, and/or a related field. Knowledge of a second language and experience with Alberta’s tourism industry and tourism destinations are considered assets. Equivalencies will be considered. Expertise with internet-based research, social media channels, and Microsoft Excel and Word is essential.
First Aid Certification including AED is required.
Having access to a vehicle is required. There is a mobile component to the job.
Please note:
Weekend and statutory holiday work will be required. Applicant must be able to work until Sept 18, 2021. Successful candidates will be required to obtain First Aid Certification before commencing work. We reserve the right to ask for a Criminal Record check.
Job Type: Part-time
Salary: $16.50 per hour
COVID-19 considerations:
Mask-wearing and following of COVID Guidelines is required.
Wages: $16.50/hr
